SADDLE SUPPORT

How can we help?

Whether you’re getting started, creating invoices, recording expenses or just need a hand with Saddle, you’re in the right place.

COMMON HELP TOPICS

Find what you need.

Start with the area you need help with.

01

Getting started

Help with setting up Saddle, your business details and getting everything ready to use.

02

Invoices & CIS

Help creating invoices, CIS deductions, labour, materials and keeping track of payments.

03

Expenses & receipts

Help recording expenses, capturing receipts and keeping your supporting records organised.

04

Mileage

Help recording business journeys, saved routes and understanding mileage inside Saddle.

05

Tax Pack & Saddle Brain

Help understanding quarters, your estimated position and the records building inside your Tax Pack.

06

Account & technical help

Having trouble signing in, syncing or something simply isn’t working as expected? Start here.

NEED A HAND?

Talk to the Saddle team.

If something isn’t working as expected or you need help using Saddle, send us a message and tell us what’s happening.

Or email us at support@getsaddle.uk

WHEN YOU CONTACT US

Help us get to the problem faster.

If you can, include:

✓

A short description of what happened

✓

What you were trying to do at the time

✓

The device you’re using

✓

Any error message you saw

Protect your information.

Please don’t send passwords, banking login details or other sensitive credentials in a support message.