Delete your Saddle account.
You can request permanent deletion of your Saddle account and the information associated with it.
We’ll verify your request before any account is deleted, helping protect your information from unauthorised requests.
Send us your request.
Use the email address associated with your Saddle account. We may contact you to verify that you are the account holder before your account is deleted.
Account deletion is permanent. Make sure you have exported or saved any invoices, expenses, receipts, mileage records or tax information you may still need.
Never send us your password, bank login details or other security credentials.
Three simple steps.
We verify deletion requests before removing accounts to help protect your information.
Send your request
Complete the account deletion form using the email address associated with your Saddle account.
We verify your account
We may contact you to confirm that you are the account holder before processing the request.
Your account is deleted
Once verification is complete, your Saddle account and associated information will be deleted or anonymised, except where limited information must lawfully be retained.
What will be deleted?
Account deletion is intended to remove your Saddle account and the information connected with it.
Account information
Your Saddle account and profile information.
Invoices
Invoice records associated with your account.
Expenses & receipts
Expense records and associated receipt evidence.
Mileage records
Journeys, mileage and saved route information.
Business records
Business and tax-related information linked to your account.
Cloud data
Account data held by Saddle’s cloud services, subject to any limited lawful retention requirements.
Account deletion is permanent.
Once your account and records have been deleted, they may not be recoverable. Make sure you have exported or saved any business or tax records you still need before submitting your request.
Information we may need to retain
In limited circumstances, Saddle may retain certain information where this is necessary to meet legal obligations, maintain security, prevent fraud or for another reason permitted by law.
More information is available in our Privacy Policy .
Removing individual information
If you need help removing particular information without deleting your entire Saddle account, contact us at support@getsaddle.uk .
Need help?
If you have questions about account deletion, visit our Support page or email support@getsaddle.uk .
Need to submit a deletion request?
Use the secure request form above and we’ll take it from there.
Go to deletion formYour business. Your information. Your choice.